• Fashionnovana Terms of Use

    1. Acceptance of Terms

    By accessing, browsing, or using the Fashionnovana website and any of its associated services, you are indicating your unwavering agreement to be bound by these Terms of Use. If any part of these terms does not meet with your approval, it is crucial that you refrain from using the Site and its services. Your continued use of the platform subsequent to any changes in these terms implies your acceptance of the updated terms.


    2. Eligibility

    To use the Fashionnovana Site and services, you must be at least 16 years old. In regions where the legal age of majority is higher, you must meet that age requirement. If you are using the Site on behalf of an organization, you affirm that you possess the legal authority to bind that organization to these terms. We reserve the right to verify the eligibility of users and may request additional documentation to confirm compliance with this requirement.


    3. Use of the Site

    Prohibited Activities

    The Fashionnovana Site is not to be used for any illegal, unauthorized, or unethical purposes. This explicitly includes, but is not restricted to, actions such as engaging in activities that infringe upon intellectual property rights (e.g., copyright, trademark, patent), spamming other users or our systems, transmitting malicious software (viruses, malware, ransomware), and any form of unauthorized data scraping. Any such prohibited activities may result in immediate suspension or termination of your access to the Site, and may also lead to legal action.

    User Conduct

    You are fully responsible for any content you submit to the Fashionnovana Site, including product reviews, comments, or any other user - generated content. Your submissions must not violate the rights of any third - party, and should not be offensive, defamatory, discriminatory, or otherwise inappropriate. We reserve the right to review, edit, or remove any user - submitted content that violates these guidelines or our community standards.


    4. Product Information and Pricing

    Accuracy

    While we make every effort to ensure that all product information, descriptions, and prices on the Fashionnovana Site are accurate, we cannot guarantee that they are entirely error - free. In the event of any discrepancies between the information on the Site and the actual product, the details provided in the order confirmation will take precedence. We encourage you to review your order confirmation carefully upon receipt.

    Price Changes

    Product prices on our Site are subject to change without prior notice. However, the price you will be charged for an order is the price displayed at the time of order placement, provided that we accept your order. If there is a significant price change between the time you place your order and the time of acceptance, we will notify you and provide you with the option to either proceed with the order at the new price or cancel it without penalty.


    5. Order Placement and Processing

    Order Placement

    When you place an order on the Fashionnovana Site, it constitutes a legally binding offer to purchase the selected products. We reserve the right to accept or reject any order for various reasons, including but not limited to product unavailability, suspected fraud, or issues with payment processing. If your order is rejected, we will notify you as soon as possible and, if applicable, refund any payments you have made.

    Order Confirmation

    Once we accept your order, you will receive an order confirmation. This confirmation will include detailed information about the products you ordered, the total price (including any applicable taxes and shipping fees), the shipping address, and an estimated delivery time. Please review this information carefully. If there are any inaccuracies, contact our customer service immediately.

    Order Modification

    You may be able to modify your order within a limited time frame after placement, subject to our approval. This may include changes to the shipping address, the quantity of products, or the cancellation of individual items. To request an order modification, contact our customer service as soon as possible. However, please note that once an order has entered the shipping process, modifications may not be possible.


    6. Shipping and Delivery

    Shipping Time

    We are committed to shipping all orders within 1 - 3 days, excluding weekends and holidays. After the order is shipped, delivery is expected within 6 - 12 days. However, actual delivery times may vary depending on several factors, including the destination country or region, customs clearance procedures, and the reliability of the shipping carrier. We will provide you with tracking information as soon as your order is shipped, allowing you to monitor its progress.

    Free Shipping

    We offer worldwide shipping for all orders. While we strive to keep shipping costs as low as possible, for some remote or hard - to - reach areas, additional handling fees may apply. These fees will be clearly notified to you during the checkout process before you finalize your order. You will have the option to review and accept these fees or choose an alternative shipping method if available.


    7. Returns and Refunds

    Return Policy

    We offer a 60 - day return policy. You have 60 days from the date of receiving your order to return the products. The returned products must be in their original condition, with all tags attached and packaging intact. Products that have been used, damaged, or altered may not be eligible for return, unless the damage or defect is due to a manufacturing error.

    Refund Process

    Once we receive the returned products and verify their condition, we will process the refund within 5 days. The refund will be issued to the original payment method used for the purchase. Please note that the time it takes for the refund to appear in your account may vary depending on the policies of your payment provider. In some cases, it may take an additional few business days for the refund to be fully processed.


    8. Intellectual Property

    Ownership

    All content on the Fashionnovana Site, including text, images, logos, product designs, and software, is the exclusive property of Fashionnovana or its licensors. This content is protected by copyright, trademark, and other applicable intellectual property laws. Any unauthorized use of this content is strictly prohibited.

    Limited License

    We grant you a limited, non - exclusive license to access and use the Fashionnovana Site for personal, non - commercial purposes. This license allows you to view and interact with the Site in a manner consistent with these Terms of Use. You may not reproduce, distribute, modify, sell, or otherwise use the content on the Site for any commercial purpose without our prior written consent.


    9. Privacy Policy

    Your use of the Fashionnovana Site is also subject to our Privacy Policy, which outlines in detail how we collect, use, store, and protect your personal information. By using the Site, you are consenting to the practices described in the Privacy Policy. We encourage you to review our Privacy Policy regularly to stay informed about how your data is being handled.


    10. Termination

    We reserve the right to terminate or suspend your access to the Fashionnovana Site at any time, without prior notice, if we have reasonable grounds to believe that you have violated these Terms of Use, our community standards, or any applicable laws. Termination may also occur if there are security concerns or if we are required to do so by law. In the event of termination, we will make reasonable efforts to notify you, except in cases where we believe there is an immediate threat to the security or integrity of the Site.


    11. Changes to the Terms

    We may update these Terms of Use from time to time to reflect changes in our business practices, legal requirements, or to improve the user experience. The revised terms will be posted on the Fashionnovana Site. Your continued use of the Site after the changes have been made indicates your acceptance of the new terms. We encourage you to review these terms periodically to stay informed about any changes that may affect your use of the Site.


    Our Company:Shaanxi Block Bell Generous Fish Technology Co.

    Email: [email protected]

    Phone number:18506927477

    Mailing Address: No. 2191 Beidu North Street, Beidu Street Office, Xihang New City, Xixian New District, Shaanxi Province, China 710000

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